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About Smart911

Smart911 is a free service used by public safety agencies across the country to enhance communication and response for their community.  It can be used by 9-1-1 agencies to quickly send first responders to the location of an emergency with more information, by emergency management to better plan for and respond to disasters, and by municipalities to send emergency notifications to their citizens.

The 9-1-1 service of Smart911 allows you to create a Safety Profile for your household which will proactively provide details on your family and home that 9-1-1 may need in order to send help in the event of an emergency.

The emergency management service of Smart911 allows you to answer questions about yourself, your family and your household that will help emergency management officials plan for and respond to disasters by being able to understand the needs of their community.

The emergency notification service of Smart911 allows you to opt-in to receive alerts from your community through a variety of communication channels including voice, text or email.

While every community may offer a different combination of services to their citizens, your Smart911 account will allow you to opt-in and manage all services available to you in one place.  Smart911 is free, private and secure and endorsed by citizens, community groups and public safety officials.  Smart911’s availability is constantly expanding as communities across the country are implementing one or all of the three services offered to enhance their public safety services.

Sign Up Now

Take a look at this story on Smart911 from Good Morning America

How Does Smart911 Work?

Smart911 gives you, as a citizen, the ability to proactively provide important details about yourself and your family to 9-1-1 or emergency management before an emergency happens.

To find out more about how each service of Smart911 works,


What is a Safety Profile?

A Safety Profile is a set of information about an individual, or a household that is contained within one account on Smart911.com.  These categories of information include people, phone numbers, addresses, emergency contacts, vehicles and animals.

To find out more, and see what information can be included


How do I Sign Up?

This video walks you through the process to sign up for Smart911.

To view more videos on the Sign Up process


How Does Smart911 Help?

Smart911 is a service that can benefit all citizens in any type of emergency. While Smart911 is for all, there are several populations for which Smart911 is a necessary resource in order to facilitate fast and accurate communication with 9-1-1.

This section details how Smart911 can assist those with:

  • Physical Disabilities
  • Developmental Disabilites
  • Medical Conditions
  • Seniors and Elderly Care
  • Pets & Services Animals
  • In a General Emergency


Awards & Endorsements

Smart911 has received awards from technology and consumer groups every year, honoring the advances the Smart911 has made for both public safety and citizens.

Check Local Availability

Smart911 is free, secure, used by thousands of 9-1-1 centers across the country, and our coverage area is growing every day.

Want to find out if Smart911 is available in your neck of the woods?
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