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News Features


Muskegon County’s New, Free Service ‘Smart911′ Designed to Improve Emergency Help

MUSKEGON COUNTY, MI – Muskegon Central Dispatch launched a new service Tuesday, March 3, that will allow residents to register information about their homes, pets, children and medical details that…


Smart911 Launches in Mississippi

FEBRUARY 26, 2015 – 9-1-1 emergencies happens everyday and now residents and visitors to Forrest County can prepare for one before it happens.”We encourage everyone to do their profile, even for…


Crowdsourced Data Service Saves Michigan Father

Firefighters and other emergency first responders have found a new tool to help locate victims through a Web platform called Smart911 that links a secure repository of contact and medical…

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Press Releases


Smart911 Opens Online Voting to Select 9-1-1 Call-Takers in 4th Annual Smart Telecommunicator Awards

From Guiding Medical Actions over the Phone to Coordinating Massive Life Saving Rescue Operations, America’s Telecommunicators Are the Unsung Heroes of Emergency Response March 25, 2014 – A drug overdose,…


Smart911 Announces 4th Annual Smart Telecommunicator Awards to Recognize 9-1-1 Call-Takers

Nominations Now Being Accepted as National Public Safety Telecommunicators Week Approaches February 23, 2015 – An unresponsive child was saved through CPR instructions given over the phone by a 9-1-1…


Communities Across the U.S. Get “Smarter” About 9-1-1 as Smart911 Service Expands To Help Save Lives

National Public Safety Service Now Used by More than 1,000 Communities Helps Reduce Response Times, Provide Peace of Mind and Save Lives February 18, 2015 – The smell of smoke in your…

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The Personal Safety Game Changer Called ‘Smart911′

The enhanced 911 safety database known as ‘Smart911′ allows users to prepare for an emergency before one strikes. Original Source: Good Morning America  

Smart911 Helps Save a Michigan Man’s Life

Dan Hoffman is thankful he can hug his daughters today, after Smart911 helps responders save his life.  

Michigan Man Meets 9-1-1 Dispatchers & Responders Who Saved His Life

On November 6 Dan Hoffman called 9-1-1 for help but wasn’t able to speak. It was unknown to dispatchers at the time, but Dan’s house was on fire and he…

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