• Honolulu Police Talk 9-1-1 and Emergency Response
  • Smart911 Helps First Responders Save Lives (MI)
  • York County Launches New Smart911 Safety Service (PA)
  • Smart911 Enhances Public Safety in York County (PA)
  • Tulsa Residents Can Better Prepare for Emergencies with Smart911 (OK)
  • People Can Now Be Proactive About Emergency Planning with New Service
  • HPD Unveils New 'Smart911' System


Community Impact

Montgomery County will be the first in Texas to adopt Smart911, a service that provides medical, family member and location information directly to first responders when a registered individual calls 911 so that an emergency response can arrive more quickly. Smart911, hosted by Rave Mobile Safety, is already available to Montgomery County residents, though a […]

May 24, 2016

MONTGOMERY COUNTY, Texas – The evolution of technology in telecommunications is enabling Montgomery County first responders to radically reduce their response time to better administer life-saving services, with the new Smart911 system that already protects over 32 million people nationwide. Montgomery County is the first county to implement it. The community can provide as much […]

May 24, 2016

A dispatcher is recognized for quickly locating a victim of domestic violence with the Smart911Chat feature CARO, Mich. May 12, 2016 – A  Tuscola County Central Dispatch telecommunicator was recognized for her outstanding efforts to aid an individual in need using Smart911, the County’s lifesaving 9-1-1 service proven to improve emergency response. Director Sandra Nielsen presented Dispatcher […]

May 15, 2016

The weekend of April 23rd, Berlin received a 9-1-1 call from a mobile phone, where arguing and screaming were clearly heard in the background. The caller hung up before an exact location could be determined. The 9-1-1 caller did not answer the follow up calls. However, she responded, “Yes, please send help,” to Berlin’s outbound […]

May 15, 2016

CARO— When the 911 call rang into Tuscola County Central Dispatch, all dispatcher Amanda Berlin heard was arguing and screaming then the line went dead. When Berlin called back, the calls went unanswered. Then the victim responded, “Yes, please send help,” to Berlin’s outboard text via Smart911, giving her the victim’s exact location. Authorities arrived […]

May 14, 2016

RICHMOND, Ky. (WKYT) – The death Music Icon Prince brought to the forefront a possible disconnect in a cellphone’s ability to connect with 911 dispatchers. A portion of the transcript from the day Prince died says: UM: We have someone who is unconscious. D1: Okay, what’s the address? UM: Um, we’re at Prince’s house. D1: […]

May 12, 2016

Two dispatchers are recognized for their efforts to effectively dispatch emergency response during reported home invasions BAY CITY, Mich. April 26, 2016 – Two telecommunicators with Bay County Central Dispatch were recognized for their outstanding efforts to aid two separate 9-1-1 callers during potential home invasions using Smart911, the 9-1-1 service aimed at improving emergency response.  […]

May 2, 2016
cook county

COOK COUNTY, IL –  Cook County Sheriff Thomas J. Dart announced today that Sheriff’s 9-1-1 Center dispatchers are now required to have Crisis Intervention Team (CIT) training and now have access to a program that allows callers to provide additional information – including mental health statuses – about themselves and their families when they call […]

Apr 25, 2016

Fifth Annual Awards Recognize U.S. 9-1-1 Call-Takers; From Coordinating Abduction Rescue Operations to Preventing Suicides, Winner and Four Regional Honorees Praised for Excellence, Compassion and Dedication to Saving Lives FRAMINGHAM, Mass., April 12, 2016 – In January 2016, Advanced Telecommunicator, Jeff Andress of the Alachua County Sheriff’s Office received a 9-1-1 call reporting that a […]

Apr 12, 2016

A dispatcher is recognized for their efforts to effectively dispatch response teams to the correct location of a domestic incident, using location information provided by Smart911 YORK, Penn. April 5, 2016 – A telecommunicator with York County 911 was recognized for his outstanding efforts to aid a female in need using Smart911, the 9-1-1 service […]

Apr 8, 2016