What is a Safety Profile?
The Safety Profile you create when you sign up for Smart911 is completely private and only shared with 9-1-1 when you call from a registered phone. Some examples of the information you can include in your Safety Profile are below.
What Can I Include in my Safety Profile?
Individual family members names, photos, birthdates and physical descriptions
- Having exact details about the person in need of assistance or those around them can help responders know exactly who they should be looking for once on scene and can also assist in locating a missing child, a senior citizen who may have wandered as well as how many people may need to be evacuated from a location.
Medical conditions, medications, allergies and rescue notes
- By giving responders information about a person’s medical status they can be aware of specific treatment plans, additional equipment that may be needed or medications to avoid due to allergies.
Physical or developmental disabilities
- Letting 9-1-1 you are deaf or hard of hearing can drastically change the way they handle your emergency call and responders can alter their approach if they are aware of specific behaviors of an individual, such as a child with autism who may hide in a closet when they hear sirens.
- Notifying 9-1-1 that English is not your primary language can help facilitate fast coordination with a translator while the information in your Safety Profile can provide 9-1-1 with details on who may be in need and where they are.
- While your landline will currently give 9-1-1 an exact address of your emergency, if you are unable to speak or it is unsafe to communicate verbally help can be sent with details on who is in need, along with their medical notes and home information.
- When you call 9-1-1 from a mobile phone the only information received is the incoming number and a general location. Your Safety Profile can tie all mobile phones in your family to home and work addresses including details like apartment numbers.
Photo and access instructions
- Giving responders visual details on the location of the emergency helps facilitate faster response while information on access points like hidden driveways or gate codes can assist them on getting right to you.
- Letting fire crews know where a gas or electric shut off valve is located during a fire or weather emergency can help avoid additional accidents.
- In the event of an evacuation, providing details on where in the home bedrooms are located, and how many people are located within them can assist in facilitating a safe and secure response.
Make, model and color
- If you are in an accident and dial 9-1-1 from your mobile phone, having the description of your vehicle can assist response teams in locating you fast.
- If you need assistance in a moving vehicle, the license plate number and issuing state can confirm to response teams exactly which vehicle is in need.
Breed and Photo
- Providing details on your household pets can alert responders to a dog who may be protective, how many animals need to be evacuated from a location or a service animal who may need to be transported along with their owner.
Vet information and microchip
- If response teams find an animal in need at the location of your emergency, providing the vet information can direct them to the appropriate contact for assistance.
Name, number and relationship
- In the event that 9-1-1 needs to alert someone to your emergency, listing your contacts and details on the relationship can help them to get the word out, fast.
- You can share Smart911 with your emergency contacts so they too can create a Safety Profile for peace of mind in the event of an emergency.
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