Seniors & Elderly Care

In an emergency situation involving a person with specific needs, the first step is to dial 9-1-1.

9-1-1 telecommunicators play a key role in figuring out the type of emergency that is occurring and determining the proper staff and equipment needed in the particular situation. Whether the individual is having a medical emergency, has had a physical accident, or is in another situation, it is vital to communicate the specific details about the person’s condition and needs and understand the response may require very specific actions. Smart911 can provide the important details needed by 9-1-1 and response teams to assist this person.

Seniors & Elder Care Seniors & Elder Care Seniors & Elder Care

Smart911 can help with…

Accidents at Home
If a senior citizen lives alone, or spends time alone, they may have additional medical concerns. To have their medications, medical conditions and emergency contacts in their profile can assist first responders if the senior needs to dial 9-1-1 for assistance in any kind of situation.

For those who care for others, they can create a Safety Profile for that individual which includes all the information responders may need to help them. Then, if the caretaker is not with that person, they can have peace of mind that they will be cared for, should anything happen.



“This is a great service. With an elderly parent who has multiple health issues and problems with a lot of medications, this helps alleviate a little stress. Plus, if I ever have to call 9-1-1 from my cell, they will know our address.”

– Curt E. – Valparaiso, IN

“Excellent way to help ensure my mother living alone can get the help she needs in the event of an emergency. Fortunately we’ve never had to use the system but it provides an extra enhanced level of protection for my family.”

– Steve M.

“After I registered myself and my family, I set up an account for my mom and dad who are elderly. I tell people about it all the time. I really like how our cell numbers can be entered. If my 12 year old daughter is hiding in a closet from an intruder, she can just dial 911 on her cell and not say a word and you will know who it is. I like being able to list my pets, and I like how you can add pictures to help ER teams find your house.”

– Susan W. – Lexington, KY