How Does Smart911 Help?


Smart911 is a service that can benefit all citizens in any type of emergency. While Smart911 is for all, there are several populations for which Smart911 is a necessary resource in order to facilitate fast and accurate communication with 9-1-1.

Smart911 for Citizens

Physical DisabilitiesPhysical Disabilities

For those who have a physical disability or mobility restrictions, it is vital for responders to know about the person, their disability and what type of assistance or special equipment they may need to evacuate their home or receive transport.
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Developmental DisabilitiesDevelopmental Disabilities

For families affected by autism or who may have difficulty communicating verbally with 9-1-1 their individual conditions as well as rescue notes indicating how responders will need to approach the individual can be include in their Safety Profile.
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Medical ConditionsMedical Conditions

For citizens who are affected by epilepsy, diabetes, Alzheimer’s, allergies or other medical conditions Smart911 can inform responders of your condition as well as medications and emergency contacts.
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Seniors & Elder CareSeniors & Elderly Care

For active seniors living alone a Safety Profile can provide peace of mind that in the event of an emergency 9-1-1 would have details on their home and their medical needs.  For caretakers, they can be assured that if the person they care for needs to dial 9-1-1 when they are alone, their details are available and the caretaker can be listed as an emergency contact.
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General EmergenciesGeneral Emergencies

For all citizens, there is always the risk of unplanned accidents or events.  Whether in a vehicle or in your home, even the most basic details such as the address association with a mobile phone can be available to 9-1-1 and response teams to send help fast.
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Pets & Service AnimalsPets & Service Animals

For citizens with pets or other animals your Safety Profile can alert police to their presence when entering your home and Fire crews can be aware of exactly how many people and pets need to be evacuated from your home. For owners of a service animal, you can alert responders that your animal needs to be transported with you.
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Smart911 for Public Safety Professionals

For Public Safety OfficersFor Public Safety Officers

The more information you have about the people you are trying
to help in an emergency, the better you can do your job.
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For DevelopersFor Developers

Smart911Connect enables you to deliver data direct to a 9-1-1 call taker/dispatcher when a call for help is routed to a Smart911 powered 9-1-1 center.
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