National AMBER Alert Awareness Day

 

What if your child goes missing?

According to the National Center for Missing and Exploited Children, the first three hours are the most critical when trying to locate a missing child. When a child is reported missing it can take an hour or more just to distribute a current photo to law enforcement officers in the field.

AMBER Alert Awareness Day honors the day nine year old Amber Hagerman was abducted while riding her bicycle in front of her family’s home in Arlington, Texas, and found murdered two days later.

In recognition of this day, Smart911 encourages parents to do three things to keep their children safer:

1. Determine a password with your children. If you ever need to send someone to pick them up or when an emergency happens, they can ask that person for the password to ensure it is safe to go with them.

2. Be aware of how much information about your child is available. Do not add their names to backpacks or post information about them, including name, address or school on social media websites which can be viewed publically.

3. Create a free, private and secure Safety Profile for your household at www.smart911.com, which can include current photos and physical descriptions of your children. If a child goes missing and a family member calls 9-1-1, their Safety Profile will be displayed to the dispatcher allowing them to share the child’s photo and description to responders in the field immediately.

 


 Help Spread the Word

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Real Stories

A mother in Arkansas experienced the benefits offered by Smart911 when she received a call that her daughter did not get off the bus at daycare. Frantic, she dialed 9-1-1 and her family’s Smart911 Safety Profile appeared, including her daughter’s photo and description. The call taker was able to use that information to send deputies to the scene immediately.

You can listen to the mother’s actual 9-1-1 call here:

 

Halloween Safety

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Halloween is a time of fun frights, but there is also a high risk of a real fright when it comes to the safety of your children.  Take some time to follow some simple safety tips to ensure your family’s Halloween is a spooktacular time!


Flyers:

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Social media graphics:

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Domestic Violence Awareness Month

On average, nearly 20 people per minute are physically abused by an intimate partner in the United States. During one year, this equates to more than 10 million women and men. 1 in 3 women and 1 in 4 men have been victims of some form of physical violence by an intimate partner within their lifetime.

By creating a Smart911 Safety Profile, people can provide information about their risk of being a domestic violence victim along with a home address.  Should the victim ever need to call 9-1-1, the dispatcher will be able to send help without the victim ever saying a word. Click here to find out how Smart911 has helped past domestic violence victims.

 

Help give domestic violence victims a voice:

 

 

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Fire Prevention Week: October 8 -14

What if you dial 911 but can’t speak? Will responders have the information to help you?

 

 

Fire Prevention Week is celebrated October 8-14, and this year’s theme is “Every Second Counts: Plan 2 Ways Out!” 

In the event of a fire emergency, your Smart911 Safety Profile can give fire personnel vital information that will enable them to deliver help to you faster.  The timesaving details in your profile might include your addresses, the number of people and pets in your home, or the location of bedrooms and emergency shut-off valves in your home.

 


Click to Download Materials

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Find out how Smart911 helped save a father’s life when his home caught fire:

 

National Preparedness Month

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FEMA-NPM2016_logo_vFinal_cs5-01The theme of National Preparedness Month is “Don’t Wait.  Communicate.  Make Your Emergency Plan Today.”  At Smart911, we’re encouraging everyone to take the time TODAY to make a crisis preparedness plan before an emergency strikes.

As part of that, take time to create or update your Smart911 Safety Profile to ensure 9-1-1 and first responders have the information they need to help you in the event of an emergency.

 

View the top 6 disasters and how to prepare:

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Spread the word:

Share the materials below to remind others the importance of planning ahead.

 

Graphics:

Social Media Graphics (Click to Download)

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Flyers:

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11 x 8.5 Vertical Flyers (Click to Download)

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Back to School Safety

 

As the new school year commences, safety is top of mind for parents and teachers alike. Help us educate your friends and family about ways to keep our kids and school communities safe by sharing the Smart911 Back-to-School Safety materials.

 


 

Choose from the four button options:

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Click to View More Smart911 Safety Materials  >>

 

 

June is National Safety Month

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Starting June 1, Smart911 is celebrating National Safety Month, an annual event that aims to reduce the leading causes of injury and death at work, on the roads and in our homes and communities.

Each week in June will be dedicated to a different safety topic:

Week 1: Stand Ready to Respond

Week 2: Be Healthy

Week 3: Watch Out for Dangers

Week 4: Share Roads Safely

 

Click to Download Social Graphics:

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Watch this video created by the NSC in honor of National Safety Month:

 

 

National Police Week 2017

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National Police Week is May 14-20 2017

In 1962, President Kennedy proclaimed May 15 as National Peace Officers Memorial Day and the calendar week in which May 15 falls, as National Police Week. Established by a joint resolution of Congress in 1962, National Police Week is dedicated to honoring law enforcement officers and pays special recognition to those who have lost their lives in the line of duty for the safety and protection of others.

Click to download the social graphics:

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Chamblee Dispatcher Uses Smart911 To Text With Caller Having a Seizure

On November 29th operator Gudrun Hughes received a 9-1-1 call that was immediately disconnected. The caller proceeded to call in several more times, always hanging up before providing any information about their situation. Hughes reached out several times with the Smart911 Chat feature, texting the caller after several disconnects. Finally, the caller responded to the texts and Hughes was able to get a location from the caller and ascertain that there was a medical emergency. The caller was having seizures due to alcohol and heroin detox. Hughes dispatched EMS and police to the caller who received much needed immediate medical assistance.

Operator Hughes was persistent and her tenacity and skilled use of Smart911 made a difference in providing medical assistance to a resident in need.

Hughes was awarded the Rave  SmartSave award because she utilized the Smart911Chat  feature to overcome the limitations of the current 9-1-1 infrastructure and quickly provide help to a person in need.

Action Ambulance Offers Smart911 Service to Over 1 Million Residents in Greater Boston Area

Residents in Ipswich, Stoneham, Wakefield, and Winthrop are Encouraged to Sign Up For the Free Service That Provides Emergency Responders With More Information to Save Time and Save Lives

WILMINGTON, Mass., – Action Ambulance, a leader in Emergency Medical Services for over 30 years, announced today that they their medical secondary PSAP [Public Safety Answering Point] will support Smart911 on all 9-1-1 calls that require a medical response.  Smart911 is a free service that allows individuals to create a Safety Profile for their household that can include any information they may want 9-1-1 call takers and first responders to have in the event of an emergency, then if they need to dial 9-1-1 their Safety Profile will immediately display on the call taker’s screen saving critical seconds and even minutes in response to the emergency.

Smart911saves critical time in an emergency and has proven to save lives nationwide.  The additional information provided in a Smart911 Safety Profile enables us to know exactly where we are going and what medical assistance is necessary, those details can help us respond faster and more efficiently.

Smart911 allows citizens to create a Safety Profile at www.smart911.com for their household that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information. Additionally, individuals can opt-in to receive notifications about emergencies or critical situations and receive alerts regarding necessary actions, such as evacuation and shelter-in-place.

In an emergency medical situation, callers are panicked and cannot always relay important information.  Often it is the worst day of their lives. With Smart911, the additional information can speak for them and help us help them faster.

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response.  Additional information including pets in the home, vehicle details in the event of an accident, and even emergency contacts can all be included in a Safety Profile.  All information is optional and the citizen has the ability to choose what details they would like to include.

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girls photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly.

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.