Fourth of July Safety Tips


It’s almost time to start planning your 4th of July celebrations! Whether that means fireworks, barbecues, or a trip to the beach, be sure to enjoy your holiday safely by keeping these top 5 safety tips in mind:

Smart911_4th_Safety TipsSun: Protect your skin against the sun with SPF and reapply often.

Water: Make sure everyone has proper skills to swim and keep an eye on young children and check flotation devices for leaks.

Grilling: Don’t ignite charcoal with gasoline or lighter fluid. Use heat resistant tools and never lean over an open flame.

Fireworks: Keep a safe distance from fireworks display and remember sparklers remain hot enough to burn skin after they burn out.

Family: Sign up and create a Safety Profile at to protect your family against any emergencies this summer.


cute dog-02Did you know more pets get lost on the 4th of July than any other day of the year?

According to national statistics, animal control officials across the country see a 30-60% increase in lost pets each year between July 4th and 6th. In fact, July 5th is one of the busiest days of the year for shelters.

On the 4th, play it safe and keep your pet inside. Also, be sure to include them in your Smart911 Safety Profile!

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Holiday Hazards

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As you celebrate the holiday season with your friends and family, avoid these 6 holiday hazards to keep your friends and family safe.
1. Don’t stand on chairs, desks or other furniture. Always use a proper step stool or ladder.
2. Don’t place mistletoe, holly berries, Jerusalem cherry and other poisonous plants within reach of children
3. Don’t use a dull blade. It requires more pressure, which increases the potential for injury.
4. Don’t post if you are traveling or going to be away from home on social media.
5. Don’t let your Christmas tree dry out and become a fire hazard. Pick a fresh tree and keep it hydrated.
6. Don’t burn or throw gift wrap in the fireplace. Recycle your gift wrap instead.

Share these holiday safety tips

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Fire Prevention Week: October 8 -14

What if you dial 911 but can’t speak? Will responders have the information to help you?



Fire Prevention Week is celebrated October 8-14, and this year’s theme is “Every Second Counts: Plan 2 Ways Out!” 

In the event of a fire emergency, your Smart911 Safety Profile can give fire personnel vital information that will enable them to deliver help to you faster.  The timesaving details in your profile might include your addresses, the number of people and pets in your home, or the location of bedrooms and emergency shut-off valves in your home.


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Find out how Smart911 helped save a father’s life when his home caught fire:


Smart911 Coming to Camden County

The service allows residents to give helpful information ahead of time to emergency services.

Camden County has joined a free nationwide service that allows gives emergency responders and dispatchers access to vital information in emergency situations.

Officials on Wednesday said Smart911 saves critical time, and they are encouraging residents to sign up for it.

“Our first responders need as much intelligence as possible to ensure positive outcomes and this program is a key to gathering that strategic analysis to provide help,” Camden County Freeholder Jonathan Young, liaison to the Camden County Department of Public Safety, said. “By giving the department of public safety your home and work address, or even photos, you can let first responders know exactly where to go and who they are looking for. When every second counts, Smart911 can and will save lives.”

Users who register with Smart911 are permitted to create a safety profile at for their whole household.

The profiles include any additional information they want the county communication center and first responders to have in an emergency situation.

When they make an 9-1-1 call, their Safety Profile is automatically displayed to the dispatcher, allowing them to send the most appropriate response to the exact location with the right information.

Officials say the system is private and secure, and is used only in emergency situations. They say all information is completely optional and only displayed when the linked phone dials 9-1-1 and then is only available for a certain window of time.

With Smart911, residents can link both home and work addresses to mobile phones. Those addresses can be passed on to police and fire personnel in the field for more a detailed, rapid response.

Additional information including current medications, pre-existing medical conditions, vehicle details in the event of an accident and emergency contacts, among other information can all be included in a Safety Profile.

“Residents who link their safety profiles to their cell phones will provide first responders with the vital information they need,” Young said. “Even if you are in an area with a weak cell signal or a location where the call drops, you will have the added assistance of having your safety profile speak for you.”

The caller has the ability to choose what details they would like to include.

Smart911 is currently available in more than 1,500 counties and municipalities across the country, and has had a positive impact.

Officials say a missing child was found after her photo and physical description were immediately available to first responders.

Emergency responders were also able to help a heart attack victim after their address and medical notes were used to help dispatch them to his location quickly.


This article was originally posted here. 

New 911 Feature in Camden County to Boost Response Times

CAMDEN COUNTY: Freeholder Jonathan Young (left) and dispatcher Tom Cowling demonstrate the new system at the county communications center in Lindenwold.

Meet Smart911 – a new system that allows Camden County residents to share vital personal information with first responders before they even call 911 for help in an emergency.

The system, launched Wednesday afternoon, is the first of its kind in New Jersey, according to a county spokesman. Through the Camden County website, residents may now create safety profiles, making health and other information available quickly to dispatchers in the event of an emergency call.

“Your health conditions and allergies are probably the most important information you can put there,” said Freeholder Jonathan Young, liaison to the Camden County Department of Public Safety.

Residents may also register photos of themselves, various phone numbers, physical addresses, and the access points to a home or business in the case of an emergency.

Young said Smart911 will help officials shave seconds off their response times and in identifying a subject’s location and appearance.

Rob Blaker, the county’s public safety director, provided a hypothetical scenario where, he said, Smart911 would come in handy.

“If you have an adult child that has a behavioral disorder and you’re having an issue and you call in a domestic incident, the police are going to arrive with information that they wouldn’t normally have,” Blaker said. “They’re going to use their training to defuse the situation and not resort to physical force.”

The system is used by more than 350 emergency call centers nationwide, including those in Montgomery and Chester Counties in the Philadelphia suburbs and all of Delaware, Blaker said. Two call centers in Morris County, N.J., are in the process of implementing the system.

Camden County officials started looking into the system after a citizen inquired about Smart911 at a town-hall meeting in Voorhees in March. Young said the system will cost the county about $50,000 a year.

“It’s a small investment. If we save a life through this, it’s money well spent,” Young said.”The bottom line is: The more information you put into Smart911, the more helpful it is for first responders,”

Read more here.

A Better Way to Make a 911 Call Comes to NJ


Residents in one part of South Jersey can now take advantage of a new, enhanced 911 system that could wind up saving their lives — or the lives of loved ones.

It’s called smart911.

“It’s a new public safety technology that allows individuals, families, businesses, even schools to prepare in advance for an emergency,” said Todd Miller, vice president of public safety at Rave Mobile Safety, the company that developed smart911.

He said “anyone can go online to and create a safety profile, with as much information about you and your family as you want.”

When someone makes an emergency 911 call, his or her safety profile will automatically be displayed to the 911 operator, allowing the operator to send the right response teams to the right location with the right information.

Miller said a profile could include a specific home or work address, because this may not be immediately available when a caller dials 911 on a mobile phone, or “you might provide photos and physical descriptions of your children, in case they were to go missing.”

He said without smart911, police would need to go to a caller’s home, ask for a photo of the individual that’s missing, then go back to headquarters to distribute it — which all takes a lot of valuable time.

“With smart911, as soon as you dial 911, even without saying a word, that photo … is instantly automatically provided to the dispatcher and can be put in the hands of first-responders,” he said.

He added you can also provide information about medications, pets and businesses, and can provide floor plans and other information to aid first-responders in the event of an emergency.

Camden County Freeholder John Young said smart911 makes a lot of sense.

“It’s a way for us to make sure our first-responders are able to come and service you a lot better, because every second counts,” he said

Young also pointed out if you’ve created a smart911 profile and you’re anywhere in the country outside of Camden county “your information will pop up. It’s across the United States.”

He stressed smart911 is password-protected and that the information is encrypted, so it’s secure.

Miller pointed out smart911 is free for individuals, families and businesses, because a city, township or county will sign up and pay for it — and then everyone in that area is able to take advantage of it.

He said besides Camden County, “Morris County is also introducing smart911, as is the Mountain Valley Regional Dispatch, and that includes Summit, Mountainside and Millburn Townships, and we expect it to continue to spread across New Jersey in the coming months.”


This article was originally posted here.

Camden County Rolls Out Smart911 System

Camden County Freeholder Jonathan Young logs into the Smart911 system. Credit: Matt Skoufalos.

The voluntary system will allow county residents to build information profiles that first responders can use in tailoring their approach to their business or residence in the event of an emergency.

Camden County emergency dispatchers will be able to tailor their approaches to people in need of aid through a new information service that county officials say is the first of its kind in South Jersey.

Called Smart911, the voluntary registration system allows residents and business owners to provide levels of personal information about their family, pets, vehicles, and the layouts of their buildings to be used by first responders in the event of an emergency.

Smart911 joins Swift 911 and Text 911 as the third digital emergency service in use in Camden County.

All information is encrypted and matched to the phone numbers provided by enrollees. It is only accessible to 9-1-1 dispatchers for the duration of a call made by from a number registered with the system. The service is provided to the county government on a $50,000 annual license, but is free for users to access.

Camden County Public Safety Coordinator Robert Blaker called Smart911 “another tool in our toolbox.

“To have information that we wouldn’t have otherwise can be valuable,” Blaker said, noting that officers might be able to de-escalate a domestic dispute or disorderly persons conflict with more details on-hand prior to arrival.

Better information “can change the mindset of a police officer responding,” he said.

Blaker also suggested that Smart911 information could help first responders better aid a resident with a chronic medical condition, developmental disability, or similar concern.

He stressed that users are in control of how much and what kind of information they provide to the system. The Smart911 intake form offers drop-down information for facilities access, vehicles associated with the property owners, home layout information, the names and photographs of pets, and similar details.

Camden County Freeholder Jonathan Young said that Smart911 “can shave seconds off a rescue” with valuable information. The service is provided nationwide, “so it follows you wherever you go,” Young said.

“It’s another enhancement for our first responders,” he said.


This article was originally posted here.

9-1-1 Dispatcher Uses Smart911Chat to Rescue a Woman that had Overdosed

Dispatcher Honored with SmartSave Award in Recognition of His Efforts to Deliver Help to a Woman that had Overdosed

Orange County, VA., — 9-1-1 Dispatcher TJ Lettner from the Orange County Emergency Communications Center is being recognized for his outstanding efforts to aid a citizen in need using Smart911, the County’s 9-1-1 service.

Lettner was presented with the ‘SmartSave Award’, designed to honor call-takers and emergency responders for their quick thinking and ability to utilize Smart911 to improve the outcome of an emergency situation.

Lettner answered a 9-1-1 call from a third party caller stating there was something wrong with her friend and that she had taken some pills but was not with her friend. The caller could not provide an exact address but relayed the street her friend lived on. Orange County dispatch then worked with the Sheriff’s Office and together obtained an address. Town of Orange PD, K-9 Officer Bragg arrived at the address and advised Lettner that the woman had left. Officer Bragg then relayed a cell number and requested a Smart911Chat to be sent. Lettner initiated the chat session however a shift change took place and E-911 Supervisor, Anglina Bragg, continued the chat session. Orange County Sheriff’s Officer dispatcher’s Pamela Walker and Courtney Strawser had the woman’s cell phone “pinged”, which showed her to be in Culpeper County.

Culpeper County was then notified and sent all of the information. K-9 Officer Kyle McGinnis and Sgt. Lickliter from Orange County Sheriff’s Office responded to the woman’s location in Culpeper County. The woman read the Smart911Chat messages that were sent to her, and called 9-1-1. Angelina Bragg, E-911 Supervisor was able to confirm her location, confirm she had overdosed and stayed on the phone with her until Orange County and Culpeper County units arrived on scene. The patient stated the only reason she called 9-1-1 was because of the Smart911 Chats that were sent to her.

“Smart911Chat helped make contact with this young lady. I’m very proud of the teamwork and utilization of Smart911Chat!” said Supervisor Peggy Helmick.

Smart911 is a national service available to all residents and travelers in Orange County. It provides the option to create a free Safety Profile for one’s household, including any information they want 9-1-1 and first responders to have in the event of an emergency.  The profile created will immediately display on a 9-1-1 dispatcher’s screen should the individual then make an emergency call.

Residents are encouraged to create a free Safety Profile at All information is kept private and secure, and only becomes available to emergency responders when 9-1-1 is dialed.

Fire Prevention 24-7 – Smart911 Could Save Your Life

“Seconds Save Lives.” call911
Smart911 is a free service that allows you to create a Safety Profile for yourself and your household that can provide information to 9-1-1 and public safety officials during an emergency. Smart911 is available within the City limits of Naperville and throughout the remainder of DuPage County, as well as in various other jurisdictions throughout the United States.

How Does Smart911 Work?

Smart911 allows citizens to provide the additional details that 9-1-1 call takers may need in order to assist them during an emergency. When you dial 9-1-1 today, the information received by the 9-1-1 call center can be limited based on the type of phone you are calling on. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1-1 system recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.

Your profile can include family member information, photos, medical conditions or disabilities. Your profile also can include property information, like pets, access instructions or the location of hazardous materials on your property.

At a time when you may be panicked, or unable to communicate, or it could be unsafe to communicate, Smart911 ensures that the details you would need to tell 9-1-1 are immediately available in the event you cannot verbally provide them. Smart911 is free, private and secure.

Where is Smart911 Available?

Although Smart911 is a nationwide service, it is not available in every municipality yet. Automated delivery of a Safety Profile to local law enforcement, medical and fire responders is dependent on local public safety agencies installing the Smart911 technology. Please visit today, and enter yourself and your family members into the system.

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By: Soray McLaughlin