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What is Smart911?

Smart911 is a free service used by public safety agencies across the country to enhance communication and response for their community.  It can be used by 9-1-1 agencies to quickly send first responders to the location of an emergency with more information, by emergency management to better plan for and respond to disasters, and by municipalities to send emergency notifications to their citizens.

What is a Safety Profile?

A Safety Profile is a set of information about an individual, or a household that is contained within one account on Smart911.com.

Information that is valuable to 9-1-1 services can include details about all members of the household, all phone numbers (mobile, landline or VOIP) and all addresses including home, work and even vacation homes. Users can also add details about medical conditions, medications, vehicles, pets and even emergency contacts.

Information that is valuable to emergency management can include details about the household such individuals who require electricity for medical needs, individuals who need assistance evacuating their home, and sheltering needs for all citizens and pets in the event of a disaster or evacuation.

Information that is valuable for emergency notifications can include all phone numbers for individuals in a household, and a preferred communication method.

How do I Sign Up?

This video walks you through the process to sign up for Smart911.

To view more videos on the Sign Up process


 Where is Smart911 Available?

Smart911 is available in hundreds of communities across the U.S. with our coverage area growing every month. To see what services are offered in your area, you can search via Zip Code.

The 9-1-1 service of Smart911 is a national service and anytime you dial 9-1-1 across the country and your call is answered by a 9-1-1 center offering Smart911 your profile will be available. Even if Smart911 is not currently available in your residential zip code public safety officials urge you to create a Safety Profile. Once created, if you work, visit or travel through any area with Smart911 your profile can offer valuable details to assist you during an emergency.

How Does Smart911 Help?

Smart911 is a service that can benefit all citizens in any type of emergency. While Smart911 is for all, there are several populations for which Smart911 is a necessary resource in order to facilitate fast and accurate communication with 9-1-1.

Sign Up Today

So what are you waiting for? Take 5 minutes now to save valuable seconds in the event of an emergency.